Privacy Policy

Last Updated: [December 2023]

At Les Petites Pommes, we prioritize the privacy and security of the personal information entrusted to us. This Privacy Policy details how we collect, use, disclose, and protect the information we gather from participants in our programs

1. Information We Collect

  1. Participant Information:
    • For Camp Participants: We collect names, contact details, emergency contact information, and any pertinent health or dietary information required for the well-being of participants during our camps.
    • For Tutoring Services: We may collect names, contact information, and educational background to provide tutoring services as needed.
  2. Payment Information
    • Payment details, including credit card information, may be collected to facilitate transactions for our services. Note that we do not store credit card information; all transactions are securely processed.
  3. Website Usage Data
    • When using our website, non-personal information such as IP addresses, browser types, and browsing patterns may be collected for analytical purposes to enhance our website’s functionality and user experience.

2. How We Use Your Information

  1. Service Delivery
    • Personal information is utilized to effectively deliver our French learning programs.
  2. Communication
    • Contact information is used for essential communications, including updates, announcements, and information related to our services.
  3. Marketing
    • With your consent, we may use your information to provide promotional materials and information about our programs.
    • With your consent, we will use photos taken at our programs for promotional materials. If you do not consent, please indicate when promoted when registering. If you wish to update your choice, simply contact us at any time. If you ever see a photo you wish taken down, simply contact us letting us know.

If in the first week of your membership you try The French Learning Circle and you find it is not a good fit for your family, we will refund you your full month registration fee. To leave the membership program simply let us know. If you decide to leave part-way through a month, your registration simply won’t be renewed the following month.

3. Information Sharing

  1. Third-Party Service Providers
    • We may engage third-party service providers to assist in service delivery, and they are bound by confidentiality obligations.
  2. Legal Compliance
    • Personal information may be disclosed if required by law or in response to a legal process.

4. Data Security

  • Industry-standard security measures are implemented to protect personal information. Regardless of the format in which it is held your and your child’s personal information is secure at Les Petites Pommes. Les Petites Pommes has comprehensive security controls to protect against unauthorized use, access, alteration, duplication, destruction, disclosure, loss or theft of your and your child’s personal information.

5. Participant Rights

  • Participants have the right to access, correct, or delete their personal information. Requests related to participant information can be made by contacting us using the information provided in Section 6.

6. Changes to the Privacy Policy

Les Petites Pommes reserves the right to modify this Privacy Policy at any time. Updates will be reflected by the “Last Updated” date at the beginning of the policy.

By participating in our programs or using our services, you agree to the terms outlined in this Privacy Policy.

7. Contact Us

For questions or concerns regarding the refund policy, please contact:

Les Petites Pommes
215 Cline Ave N,
Hamilton, Ontario, Canada